Insurers are facing rising operational costs, increased losses, reduced demand, and greatly diminished investment yields. They are looking to make the most of their technology investments, strengthen competitiveness, raise customer satisfaction, and augment distribution channels.
The focus is on pricing and underwriting discipline, keeping a lid on loss costs, and widening operating margins. Many have replaced core systems for claims, policy administration, and Finance. Maximizing return on this investment and driving innovation is an imperative.
Areas that our teams have helped with include:
– Claims transformation.
– Litigation management.
– Mobility solutions.
– Regulatory reporting.
– Medical records review.
– Workers compensation.